Previous incidents

April 2024
Apr 29, 2024
1 incident

Device Payload Parsers Acceptance Tests is down

Resolved

Resolved Apr 29, 2024 at 12:27pm UTC

Device Payload Parsers Acceptance Tests recovered.

1 previous update
Apr 18, 2024
1 incident

Device Payload Parsers Acceptance Tests is down

Resolved

Resolved Apr 18, 2024 at 6:27pm UTC

Device Payload Parsers Acceptance Tests recovered.

1 previous update
Apr 17, 2024
1 incident

Device Payload Parsers Acceptance Tests is down

Resolved

Resolved Apr 17, 2024 at 8:22am UTC

Device Payload Parsers Acceptance Tests recovered.

5 previous updates
March 2024
Mar 28, 2024
1 incident

Device Payload Parsers Acceptance Tests is down

Resolved

Resolved Mar 28, 2024 at 10:32am UTC

Device Payload Parsers Acceptance Tests recovered.

1 previous update
Mar 26, 2024
1 incident

Scheduler Acceptance Tests is down

Resolved

Resolved Mar 26, 2024 at 3:47pm UTC

Scheduler Acceptance Tests recovered.

1 previous update
Mar 22, 2024
1 incident

Website Login Tests, Website Logout Tests, and 2 other services are down

Resolved

Resolved Mar 22, 2024 at 12:39pm UTC

Website Logout Tests recovered.

7 previous updates
February 2024
Feb 28, 2024
1 incident

Device Groups Acceptance Tests is down

Resolved

Resolved Feb 28, 2024 at 1:24pm UTC

Device Groups Acceptance Tests recovered.

1 previous update
Feb 07, 2024
1 incident

Device Groups Acceptance Tests is down

Resolved

Resolved Feb 7, 2024 at 7:02am UTC

Device Groups Acceptance Tests recovered.

1 previous update
Feb 05, 2024
3 incidents

Mainhive emails service downtime

Resolved

Resolved Feb 5, 2024 at 4:28pm UTC

Emails from alerts has been delayed because of a bug, which occurred from 2024-02-05 04:45 until 2024-02-05 13:35
Alert information was not affected within Mainhive reports and or other processes.

Except for the email service, all other Mainhive functions remained operational

Device Groups Acceptance Tests is down

Resolved

Resolved Feb 5, 2024 at 11:32am UTC

Device Groups Acceptance Tests recovered.

1 previous update

Technical issues with Mainhive reports

Resolved

Resolved Feb 5, 2024 at 10:25am UTC

From 2024-02-03 00:00:00 UTC-0 to 2024-02-05 07:45:00 UTC-0 Mainhive reports were experiencing technical issues from user interface on some environments. This was caused by expired security key which has been restored and preventive measures are being taken.
No data loss or any other functionality has been affected