Previous incidents
October 2023
Oct 25, 2023
1 incident
User information Cache crash outage
Resolved
Resolved Oct 25, 2023 at 9:30am UTC
There was a 20 minute Frontend issue caused by cache crash in user roles. This issue was caused by race condition and was resolved by rebuilding user cache.
This issue affected only user experience in mainhive.net, and no data loss has been observed
September 2023
August 2023
Aug 01, 2023
1 incident
Inconsistency in device-groups Acceptance test
Resolved
Resolved Aug 1, 2023 at 6:33am UTC
Acceptance test execution failed to clean its previous records, so it went into inconsistent state, which resulted in 502 error.
This incident resulted in no downtime, nor service disruptions